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VK and Make Sense: sharing insights on building an HR Brand during hypergrowth

The team from communications agency Make Sense was recently invited to visit the offices of tech giant VK. The meeting served as a platform for a valuable exchange of expertise on building a powerful HR brand and developing internal communications strategies at one of the country's largest IT companies.

Specialists from VK provided a detailed overview of their approach to managing communications within a massive team of over 15,000 employees. In an environment of intense, fast-paced work and rapid scaling, key challenges extend beyond attracting top-tier IT talent to also include retaining motivation, maintaining a strong corporate culture, and ensuring seamless collaboration across all teams.

«The scale of operations at VK is truly impressive. Managing such a vast and distributed team demands unconventional ideas, deep expertise, and a truly powerful leadership team. For us as communications professionals, this experience was invaluable, we got a first-hand look at how industry best practices function under high pressure and how a digital environment forms the backbone of effective collaboration», commented Alexandra Pertseva, Founder of Make Sense Communications Agency.

A dedicated segment of the meeting featured a presentation on the messenger VK Max, a cornerstone tool for the company's internal and external communications. Representatives from VK highlighted its unique technical features that make it an ideal solution for a vast country with diverse connectivity conditions:

  • Connection Stability: Max enables users to send any type of message (text, photo, video, files) and make calls without delay, even on older devices and in areas with extremely low internet speeds.
  • Security: all messages within the messenger are protected by end-to-end encryption.
  • Functionality: built-in tools for work and seamless communication including group calls for up to 1,000 people, channel chats and reactions, make it a comprehensive platform for business.

«Understanding technological solutions like VK Max and integrating them into communication strategies is no longer optional, it's a necessity. This is especially true for large corporations with remote teams or employees in regional areas. The ability to operate effectively on an unstable connection is a superpower for any modern team», noted Yulia Doronina, Head of Strategic Projects at VK.

The visit to VK marked a significant step for Make Sense experts in studying cutting-edge digital communications practices. The insights gained will be instrumental in developing and refining communication strategies for the agency's clients.
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